Cannot edit the donation form

Hello @patlal21 ,

Glad you reached out, happy to help!

I’m not able to see that link unless I’m logged in, however, all I needed from that is the main site URL to see the answer 🙂

There are two plugins installed that cause issues with GiveWP (in both cases its not something we can fix on our side), however, we have workarounds for both of them.

All In One SEO – AIO

When this plugin is active, it “hangs” when trying to edit a donation form in the campaign. We have a code snippet to solve this below:

add_action(
    "wp",
    function () {
        add_action(
            "wp_print_footer_scripts",
            function () {
                $isGiveFormBuilderPreviewMode =
                    isset($_GET["givewp-route"]) &&
                    "donation-form-view-preview" === $_GET["givewp-route"];

                if (!$isGiveFormBuilderPreviewMode) {
                    return;
                }

                wp_dequeue_script(
                    "aioseo/js/src/vue/standalone/seo-preview/main.js"
                );

                wp_deregister_script(
                    "aioseo/js/src/vue/standalone/seo-preview/main.js"
                );

                wp_dequeue_script("aioseo/js/src/vue/standalone/app/main.js");

                wp_deregister_script(
                    "aioseo/js/src/vue/standalone/app/main.js"
                );
            },
            9
        );
    },
    999
); 

Before taking any further steps I highly recommend taking a FULL backup of the site you can confidently restore from.

Regarding where to add the code snippet — we always recommend adding PHP code snippets via a code snippet plugin. We use this one https://ww.wp.xz.cn/plugins/code-snippets/, however, there are many available that will work.

Also, if you need assistance implementing custom PHP code on your website we have this guide: https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/.

Please note that this code snippet is provided as an example of how you can extend GiveWP with code. It’s up to you to implement and customize to your liking. We cannot provide support for custom code on your website, only the code that we create and distribute.

========================================

MonsterInsights

There is a campaign node error on the campaign screen when this plugin is active. The workaround is to click on the MonsterInsights Advanced Settings, and enable HideAdmin Bar Reports as seen below.

NOTE: This applies only if you have already connected the MonsterInsights plugin to your Google account.

If, however, the plugin is not connected to your Google account, and you do not plan to use it, then deactivating it is the only workaround.

We have a public bug report here that you review for more details on what is causing the conflict overall:

https://givewp.featureos.app/p/givewp-4-0-conflicts-with-monsterinsights-google-analytics-dashboard-for-wordpress

I hope this helps to point you in the right direction!  Let us know if you have further questions  🙂

Glad things are working for you now!

I’ll go ahead and mark this as resolved. That will trigger a follow-up email with a chance for you to rate how well I did in supporting you. If you find using GiveWP is a good solution for your donations, please tell us with a 5-star rating. 

Have a great rest of your day/evening 🙂