Cannot export Individual survey as PDF

  • Resolved jwiesiolek

    (@jwiesiolek)


    1 year ago

    As in topic, I go to Statistics, Individual and got 3 pages of surveys, but cannot export neither of them as pdf. Exporting as XLSX or CSV works (but I really need only .pdf).
    After clicking on “PDF” it shows popup:
    The resource could not be loaded.
    The data may have been deleted.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year ago

    Dear @jwiesiolek,

    Thanks for the topic.

    In order to investigate your issue we need some additional information.

    Please let us know your Survey Maker version.
    Also, provide us with a short video where the issue you are facing is visible.

    As you are referring to the Pro version feature, please contact us via this form for premium support. Our customer care specialists will check your case and will help you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year ago

    For other readers, we are closing the ticket as the customer contacted us via email.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot export Individual survey as PDF’ is closed to new replies.

  • 2 replies
  • 4 participants
  • Last reply from: Jasmine
  • Last activity: 1 year ago
  • Status: resolved