Cannot get into wordpress dashboard

  • suehrs

    (@suehrs)


    3 years, 2 months ago

    I searched this for not being able to logging into my dashboard. When I go to my Cpanel and public html, there is no maintenance dot files. I go into my website weekly to conduct updates on my themes and plugins, so it seems like my site is stuck in maintenance mode and I do not know how to fix what may be wrong. I did go to my host, hostgator for help , but so far no change. My site has been stuck in maintenance mode for over a day now.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    3 years, 2 months ago

    so it seems like my site is stuck in maintenance mode

    See https://ww.wp.xz.cn/support/article/common-wordpress-errors/#maintenance-mode-following-upgrade

    Also, if you are using a maintenance mode plugin, try deleting it.

    Thread Starter suehrs

    (@suehrs)

    3 years, 2 months ago

    I do not have a maintenance plugin. I used my FTP to log into my site. I cannot find a dot maintenance file. I do not see root directory anywhere. I looked under html public and not there either. I will try my root directory by logging into my WHM and cannot find root directory. So I am doing a graceful reboot of my WHM and hoping thta will help.

    Moderator t-p

    (@t-p)

    3 years, 2 months ago

    If (1) rebooting does not help, (2) you don’t find maintenance file, then try deleting any the maintenance plugin you use.

    • This reply was modified 3 years, 2 months ago by t-p.
    Thread Starter suehrs

    (@suehrs)

    3 years, 2 months ago

    I do NOT have a maintenance plugin. Maybe only hostgator can help.

    Thread Starter suehrs

    (@suehrs)

    3 years, 2 months ago

    Hostgator rolled me back to wordpress 6.1.1 and my site is back up. WordPress 6.2 is rather unstable and I will not update until it is fixed.

Viewing 5 replies - 1 through 5 (of 5 total)

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