Hi,
We are still trying to understand why this happens for some of our users, as we cannot reproduce the issue on our end. The easy workaround is to uninstall the MaxMind file by deleting a file or folder named “maxmind.mmdb” under
/wp-content/uploads/wp-slimstat/
You can then manually download the BINARY FORMAT file (country or city, your choice) from:
https://dev.maxmind.com/geoip/geoip2/geolite2/
After you unzip the downloaded file, rename it to maxmind.mmdb and upload it to the same folder.
Please let me know if that solves your problem.
Jason
This explanation is not clear at all. “After you unzip the downloaded file” – which produces a directory – “rename it to maxmind.mmdb” what? one file in the directory? or the whole directory? What is “IT”?????
I tried putting the renamed directory full of files in the directory wp-content/uploads/wp-slimstat/ and it just said that is was now “installed” but it was not working.
So, please clarify!!!
Ok, I figured it out…. the series of commands would look something like this:
cd ~
mkdir tmp
cd tmp
wget http://geolite.maxmind.com/download/geoip/database/GeoLite2-Country.tar.gz
tar -xzf GeoLite2-Country.tar.gz
cd GeoLite2-Country_20171205
cp GeoLite2-Country.mmdb /var/www/html/wordpress/wp-content/uploads/wp-slimstat/maxmind.mmdb
chown www-data:www-data /var/www/html/wordpress/wp-content/uploads/wp-slimstat/maxmind.mmdb
