Cannot log in

  • Resolved lausianne

    (@lausianne)


    1 year, 6 months ago

    Hi,

    I just tried to log in, but it always said my password was wrong. I reset twice, still wrong password. Now I am blocked.

    How do I get back in?

    E-mail is [removed]

    • This topic was modified 1 year, 6 months ago by lausianne.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • royjemee

    (@royjemee)

    1 year, 6 months ago

    Hello @lausianne

    I’m not sure exactly where you want to login. It maybe plugin conflict. Actually we don’t have anything with login and log out option in WP Adminify plugin.

    But I can assist you to resolve the issue.

    First I request you to try FTP for creating a admin Account – Follow this guideline : https://jeweltheme.com/blog/create-user-admin-account-on-wordpress-via-ftp-php

    Second you can try Database to reset your password by following this steps: https://jetpack.com/blog/cannot-login-or-access-wordpress-admin/

    I hope these reference will help you. If you still face any problem please let me know. If possible provide screenshot.

    Thread Starter lausianne

    (@lausianne)

    1 year, 6 months ago

    I mean on your website, to log in to my accout there and download the plugin. I used the same password as before, then reset it twice, still same password, still failed, then I got blocked. When trying again some time later, still same credentials, eventually it worked. So I guess it is resolved now. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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