Cannot log in after URL changed

  • wordpresscasper

    (@wordpresscasper)


    9 years, 7 months ago

    Hi There,
    We installed this on our site and after the install we are now not able to get to the admin dashboard.

    I am not sure if the person that installed it got to new URL wrong and wanted to see if there is a way that I can verify the URL perhaps via FTP or some way?

    Would really appreciate help as we cannot get into the admin dashboard and urgently need to.

    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • venfrancis

    (@venfrancis)

    9 years, 7 months ago

    the developer needs to check on this as migrating to a production site will cause a huge problem if you applied the changes already during the development phase.

    Anyway, for you guys having this problem. You should rename your plugin through FTP to something like protect-wp-admin1 and you’ll be able to login back to the original wordpress login. /wp-admin or /wp-login.php ….renaming the plugin will cause wordpress to disable it automatically to prevent problems. You should be receiving an error about this when you go to your dashboard > plugins.

    If you’re using duplicator or some web cloning plugins, you need to clear your cache first, save the permalinks, etc.

    if you want to use this again, just rename the plugin to its original folder name(protect-wp-admin) via the FTP again.

    Hope it helps.

    Regards

    martialspirit

    (@eclecticphilosopherdesigner)

    8 years, 11 months ago

    Developer needs to check on this issue. Some clients don’t give FTP access and it’s obnoxious to get this error.

    jony741

    (@jony741)

    8 years, 6 months ago

    Thanks you so much, it’s working for me!! @venfrancis

Viewing 3 replies - 1 through 3 (of 3 total)

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