Cannot log into WooCommerce.com using WordPress.com account

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moses M. (woo-hc)

    (@mosesmedh)

    8 months, 1 week ago

    Hi @kieranmcclung,

    Thank you for reaching out. I understand how issues like this can be both frustrating and confusing. This kind of issue isn’t something we can address in the forum however, I’ll guide you on how to reach WooCommerce.com support without access to your dashboard.

    To contact support, please follow these steps:

    1. Visit: https://woocommerce.com/contact-us/
    2. Click “I need help with my account or…”
    3. Select the Contact Us link
    4. Fill out the form

    Once submitted, the support team will get in touch and assist you with regaining access to your account. Let me know if you have any further question.

    Thread Starter kieranmcclung

    (@kieranmcclung)

    8 months, 1 week ago

    Hi @mosesmedh

    Thank you for the response. I’ll do that now.

    Sai (woo-hc)

    (@saivutukuru)

    8 months, 1 week ago

    Hi @kieranmcclung,

    Glad we could point you in the right direction. Since further help with account access can only be provided through WooCommerce.com support, we’ll go ahead and mark this thread as resolved.

    If you have any updates or need to share the outcome for the benefit of other users, please feel free to post here.

    Also, if you found our support helpful, we’d really appreciate it if you could leave a quick review of your experience here.

Viewing 3 replies - 1 through 3 (of 3 total)

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