• Resolved Carin

    (@sparksfreebies)


    Every few weeks lately we have a problem logging into wp-admin and when we disable constant contact plugin from cpanel side, we can login, athen we reable and do wp-debug but cant find an issue, any ideas?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hi Carin,

    Without knowledge of the actual errors being encountered, our guess is as good as yours. Could be a pretty wide variety of sources.

    For at least some background on this, is it that you get a white screen when you try to visit the login page as a whole? Or you’re able to submit your user credentials and then something happens on the admin dashboard immediately after? Something else?

    Thread Starter Carin

    (@sparksfreebies)

    When I try to go to wp-admin the page just does not load and it actually eventually reverts to home page, its very odd, when i disabled cc plugin from cpanel (renamed it) then wp-admin came up and I renamed again to old name and reenabled and could not see any errors with wp-debug

    Thread Starter Carin

    (@sparksfreebies)

    its working now, it just happens every few weeks, so strange, do you think its a memory limit or something like that I have 512

    Plugin Author Constant Contact

    (@constantcontact)

    Not really on the memory limit idea, that’d be very apparent if that was the issue. I’ve never seen memory issues redirect to the homepage.

    All in all very odd sounding. If at all possible can we be contacted when it starts happening again?

Viewing 4 replies - 1 through 4 (of 4 total)

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