• Resolved brucemacg

    (@brucemacg)


    I cannot logon to my website.. It’s wordfence because when i deactivate wordfence I’m in. I’m not coming up as blocked in the live log, and cannot see anything wrong? I get a 503 when trying to logon?

    the only error in diagnostics is

    • Connecting to Wordfence servers (https)OK
    • Connecting back to this sitewp_remote_post() test back to this server failed! Response was:
      403 Forbidden

    What to do, please help

    regards, Bruce

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi Bruce,

    Thanks for reaching out. The clearest issue is the loopback test failing with a 403, which means something is stopping your site from connecting back to itself on admin-ajax.php. That’s worth fixing on its own, and since logging in uses those same admin-ajax requests, it may be tied to the login trouble too.

    The usual causes are another plugin or a server-level rule on your host. The quickest check is to switch to a default theme (such as Twenty Twenty-Five) and deactivate your other plugins, then reactivate Wordfence and try logging in. If that fixes it, re-enable them one at a time to find the culprit. If it still fails with only Wordfence active, the 403 is coming from a server rule, and your host would need to allow the site to reach itself.

    If you still have trouble logging in once the 403 is resolved, could you send a screenshot of the 503 you get at login (attach it here, or email it to wftest @ wordfence . com with your forum username in the subject)? Let me know here once you’ve sent that.

    Thanks,
    Margaret

    Thread Starter brucemacg

    (@brucemacg)

    Hi Margaret

    After deactivating the plugins that I upgraded it seems that Banner Management for woocommerce ver 2.5.3 was the culprit. I’ve created a bug ticket with them. It’s not a “heavy” plugin so I was quite surprised..

    Thank you for your assitence.

    Plugin Support wfmargaret

    (@wfmargaret)

    Hey Bruce,

    I’m glad you found the issue, and thank you for letting me know! I’m going to mark this topic resolved.

    Cheers,
    Margaret

Viewing 3 replies - 1 through 3 (of 3 total)

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