Cannot make reservations

  • Resolved developerka

    (@developerka)


    7 years, 6 months ago

    Hello! We’ve created the calendar and added some activites. When we publish page with shortcode, we cannot make reservations – we cannot select activity and when we click on booking button, we get “The event you selected is corrupted, please reselect an event and try again”. We are using Elementor Pro in theme Astra (child theme). Can you please help us? Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Booking Activities Team

    (@bookingactivities)

    7 years, 6 months ago

    Hello,

    This can be due to a plugin conflict, or a conflict with your theme.

    The booking form is currently integrated into a tab system on your homepage, probably working with javascript, it may be the origin of the conflict. Can you try to display it on an empty page or post to see if it works?

    If it doesn’t work, can you follow the process under “Booking Activities doesn’t work as it should” on this page:
    https://booking-activities.fr/en/documentation/faq/

    Regards,
    Yoan Cutillas

    Thread Starter developerka

    (@developerka)

    7 years, 6 months ago

    Hello! Thank you for your help, it was one plugin that made troubles.
    Have a nice day!

    Plugin Author Booking Activities Team

    (@bookingactivities)

    7 years, 6 months ago

    Hello,

    Thank you for the feedback, I am glad you could sort this out!

    Regards,
    Yoan Cutillas

Viewing 3 replies - 1 through 3 (of 3 total)

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