Cannot Moderate Comments

  • Resolved gilster

    (@gilster)


    11 years, 7 months ago

    A sudden problem, coming out of nowhere with no changes to theme or WP itself:

    I can see that I have Pending comments, but when I click to see them for approval, none will display. Can see older comments that have already undergone moderation. My site is regularly swept for security (Sucuri does this) and there is no sign of any hacking and no other problems.

    I also notice that when I click to view the 36 spam comments now in queue, I can’t see them either. Items in the trash do appear.

    Am actually showing WordPress 3.8.4, but the box above didn’t have that option. Also running the Thesis theme version 1.8.

    Any help would be appreciated.

    Paul

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    Try again with all of your browser extensions or add-ons temporarily disabled. If that fixes the issue, re-activate each one individually until you find the cause.

    I use a browser extension to hide comments on other sites, but it also hides all of the comments in my Dashboard unless I whitelist my site.

    Thread Starter gilster

    (@gilster)

    11 years, 7 months ago

    Thanks! Problem just now solved. I discovered there was an error in the comments database in MySQL. Was able to repair it and things now seem restored. But thanks for your thoughts on this, James. Much appreciated.

    Moderator James Huff

    (@macmanx)

    11 years, 7 months ago

    Excellent, thanks for sharing your solution!

Viewing 3 replies - 1 through 3 (of 3 total)

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