Cannot prevent comments

  • Resolved burl14

    (@burl14)


    5 years, 4 months ago

    I do not want people to make comments about my events, but the “Leave a Reply” box is displayed for events even though I’ve unchecked the settings box “Show Comments.” How can I persuade The Events Calendar that I *really* don’t want comments?

    • This topic was modified 5 years, 4 months ago by burl14.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Marho

    (@matumu)

    5 years, 3 months ago

    Hello @burl14

    Thanks for reaching out.

    Can you please check and confirm that you have the latest version of our plugins running on your site?

    Also, could you please go through the steps in this troubleshooting guide to see if this issue is the result of a theme or plugin conflict: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    Best regards,

    Marho

    Thread Starter burl14

    (@burl14)

    5 years, 3 months ago

    Thanks, @matumu,

    I do have the latest version of the events calendar, I went back to the 2016 theme, deactivated all of my plug-ins except theeventscalendar, cleared the browser cache, and yet there is still a comment space for each event. I tried entering a comment, and I could do so successfully.

    What would you suggest for a next step?

    Jaime

    (@jaimemarchwinski)

    5 years, 2 months ago

    Hi @burl14

    Sorry to hear that you are still experiencing this issue!

    Can you try turning off comments from the WordPress Settings > Discussion?

    I hope that helps!

    Thanks,
    Jaime

    Thread Starter burl14

    (@burl14)

    5 years, 2 months ago

    Well, good idea, and I tried turning off comments (there isn’t a blog on my site), but the comment space was still there, and I could still successfully enter a comment.

Viewing 4 replies - 1 through 4 (of 4 total)

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