cannot reach the control panel again!

Viewing 4 replies - 1 through 4 (of 4 total)
  • acchiappaprezzo

    (@acchiappaprezzo)

    10 years, 12 months ago

    Ciao Marco, the problem is that your website’s URL is incorrect in your settings. There are two ways to resolve this:

    Easy: (Only if this is a NEW website) Delete and reinstall WordPress making sure to enter the correct address in all of the fields. You will lose all changes, so don’t do this if this is a website with content.

    Medium: You will need to open your website’s database in phpMyAdmin, open the database table called wp_options, and update all instances of the incorrect URL with the correct one.

    Also note that Google has your website flagged as hosting malware! Chrome prevented me from opening your site.

    Thread Starter Marco_Voltan

    (@marco_voltan)

    10 years, 12 months ago

    Grazie acchiappaprezzo, I already tried the first way, but it seems WP remember the settings I put in the control panel, where there is the incorrect domain…
    I’ll try again as I’m not sure I’m able to follow the second solution!

    thanks for the advise about the malware, I already removed it from the old site and asked Google to check again my domain and remove the flag…in the meantime I’m trying to prepare the new website!

    edit:tying to reinstall it says that WP is already intalled, to reinstall it I have to remove the tables in the database…ok, where are those tables?!which files should I remove from the server?

    acchiappaprezzo

    (@acchiappaprezzo)

    10 years, 12 months ago

    In your web host’s control panel, find phpMyAdmin (if you’re using Aruba, you can find it searching Google for Aruba phpmyadmin). Then open up the wordpress database used for your website and delete all of the tables/rows.

    If all else fails, delete the entire database and create a new one.

    Thread Starter Marco_Voltan

    (@marco_voltan)

    10 years, 12 months ago

    solved in this way:I opened mysql database (in my case mysql.aruba.it)and remove everything there, then I uploaded WP again in my domain via FTP and do the procedure to install from the beginning!

Viewing 4 replies - 1 through 4 (of 4 total)

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