Cannot remove stripe account

Hi @intwomensbazaar ,

Thanks for reaching out!

I understand that the wrong Stripe account was added and you cannot disable Stripe in order to add the correct account, is that correct?

Please can you clarify which plugin you are using to add the Stripe payment gateway to your site?

Additionally, please can you walk us through the steps you are taking to disable this, and where you are trying to disable this (via Stripe.com or your WooCommerce dashboard)?

Also, when trying to disable Stripe, do you encounter any error messages, or what exactly happens when trying to disable it? A screenshot of what you are seeing on your end may help us understand what you are experiencing.

Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Once we have a clear understanding of what you are experiencing on your end, we’ll be able to provide better guidance 🙂

Cheers!

Hi @intwomensbazaar ,

Glad to hear that you managed to get this sorted 🙂

Since this has been resolved, feel free to create a new topic should you need any further help.

Cheers!