Cannot replace in database

  • Resolved mitch-webdev

    (@michaelsunier)


    7 months, 1 week ago

    Hello team,

    I am writing to you because I tried to replace a string in the database and this unfortunately did not work. When starting the replacement, we’re getting an error from the plugin that states “Response error”. I then analyzed web server log files and could see that PHP memory was exhausted. I then incresead the memory limit to 1GB and ran it again. However, I am still getting the error and the memory is exhausted again. This is the maximum memory I can set on this server. Is there anyway to work around that? I also sent you an email last week but did not hear anything which is why I am posting it here.

    Thanks for your help.

    Kind regards,

    Michael

Viewing 1 replies (of 1 total)
  • Plugin Support jenneycs

    (@jenneycs)

    7 months, 1 week ago

    Hi,

    @michaelsunier

    Thank you for reaching out to us. We appreciate you taking the time to provide these details.

    As this appears to be an unknown issue with our plugin, our team is currently investigating it. If we identify any problem within the plugin, we’ll include a fix in the next release.

    Since you’ve already initiated contact with our support team via email, please continue the communication there. Managing multiple support threads for the same issue may cause delays in response. Our support team will follow up with you through the email thread to assist further.

    Best Regards

Viewing 1 replies (of 1 total)

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