Cannot run Solid Security. Error encountered during setup

  • Resolved benkimkenya

    (@benkimkenya)


    1 year, 6 months ago

    Cannot run Solid Security. Error encountered during setup. Please try deactivating and reactivating Solid Security. Contact support if the error persists.

    1. The itsec_logs table is not installed.
    2. The itsec_lockouts table is not installed.
    3. The itsec_temp table is not installed.
    4. The itsec_distributed_storage table is not installed.
    5. The itsec_geolocation_cache table is not installed.
    6. The itsec_fingerprints table is not installed.
    7. The itsec_opaque_tokens table is not installed.
    8. The itsec_user_groups table is not installed.
    9. The itsec_mutexes table is not installed.
    10. The itsec_bans table is not installed.
    11. The itsec_dashboard_events table is not installed.
    12. The itsec_dashboard_lockouts table is not installed.
    13. The itsec_vulnerabilities table is not installed.
    14. The itsec_firewall_rules table is not installed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • nlpro

    (@nlpro)

    1 year, 6 months ago

    Hi @benkimkenya,

    There seems to be a problem with the creation of the 14 plugin tables in the database. Please check the server log files for any errors.

    Alternatively log into a database administration tool, like phpMyAdmin, with the same database credentials as your WordPress site is using (you can find the credentials in the wp-config.php file) and then try and manually create a table. Perhaps the account lacks the necessary privileges to create tables.

    +++ To prevent any confusion, I’m not SolidWP +++

    Plugin Support chandelierrr

    (@shanedelierrr)

    1 year, 6 months ago

    Hello,

    Just wanted to swing by here to see if you still need help. I hope @nlpro’s suggestion worked for you!

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you.

    Thread Starter benkimkenya

    (@benkimkenya)

    1 year, 5 months ago

    Hello,

    This has never worked.

    Still getting the same errors

    1. The itsec_logs table is not installed.
    2. The itsec_lockouts table is not installed.
    3. The itsec_temp table is not installed.
    4. The itsec_distributed_storage table is not installed.
    5. The itsec_geolocation_cache table is not installed.
    6. The itsec_fingerprints table is not installed.
    7. The itsec_opaque_tokens table is not installed.
    8. The itsec_user_groups table is not installed.
    9. The itsec_mutexes table is not installed.
    10. The itsec_bans table is not installed.
    11. The itsec_dashboard_events table is not installed.
    12. The itsec_dashboard_lockouts table is not installed.
    13. The itsec_vulnerabilities table is not installed.
    14. The itsec_firewall_rules table is not installed.

Viewing 3 replies - 1 through 3 (of 3 total)

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