Cannot save

  • Resolved MikeC1311

    (@mikec1311)


    10 years ago

    I am using the responsive version or visual slide box builder and it normally works fine.
    Today, when trying to save I just get an ‘Undefined’ window appearing and nothing gets saved.
    Does anybody know what might have gone wrong?
    Also, is it safe to un-install the plugin (in oder to install it again? will I lose the graphics I have already created?
    Thanks
    Mike
    Using WordPress 4.5.2 on Windows 10 64 bit
    My site is http://www.thesciencesite.co.uk

    https://ww.wp.xz.cn/plugins/wp-visual-slidebox-builder/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Enmanuel Corvo

    (@ecorvo)

    10 years ago

    You wont lose anything if you uninstall and install it again. Usually that solves this type of issue.

    Thread Starter MikeC1311

    (@mikec1311)

    9 years, 11 months ago

    Thanks… I have tried doing a complete uninstall and then re-install but still have the same error: the pop-up window which normally confrms the save just says ‘Undefined’. Your plug-in works fine on another website I run, both using Weaver Xtreme theme, and both using similar plugins. The slides I have already created work fine, I just cannot creat new slides or edit existing slides.
    Can you suggest what I can do next? I could possibly uninstal all my plugins and see if that helps but I would prefere not to do that.
    Thanks for your help
    Mike

    Thread Starter MikeC1311

    (@mikec1311)

    9 years, 11 months ago

    Hello… I have solved the problem.
    I deleted all my plugins that I wasn’t using and the problem went away.
    Out of interest I tried to find out which plugin was causing the problem and it was something called ‘Atomic Penguins Mind-Blowing Hover Effects’.
    .. anyway, problem solved!
    Thanks again for your help.
    Mike

    Plugin Author Enmanuel Corvo

    (@ecorvo)

    9 years, 11 months ago

    Very Atomic lol… glad you solved it!

Viewing 4 replies - 1 through 4 (of 4 total)

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