Cannot Save Forms – Error Popup Advises Contacting Support

  • Resolved martinsdv

    (@martinsdv)


    1 year, 2 months ago

    I can’t save the forms. When I click the “Save” button, a pop-up appears warning that there’s an error and I should contact support. I’ve tried multiple times, even resetting WP, but the error still persists.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    1 year, 2 months ago

    Hi @martinsdv,

    Thanks for reaching out!

    Would you mind checking your browser developer tools and sharing any errors that are visible on the JS console or the Network tab when you try to save your form? In case it helps, you can learn more about using developer tools in this guide.

    Also, please share the details from WPForms > Tools > System Info (screenshot).

    All this information may help us better understand the issue you’re experiencing.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    1 year, 2 months ago

    Hi @martinsdv,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Save Forms – Error Popup Advises Contacting Support’ is closed to new replies.