Cannot save GTIN on variable products | ww.wp.xz.cn

Resolved deansm
(@deansm)

4 years, 11 months ago

Hi

Currently using 4.4.2

Can save the GTIN on the parent product but when the GTIN is saved on a variant product it’s not saving. The field just empties. Can see that some others have had the problem. Is this meant to be fixed in 4.4.2 or a future release?

Viewing 7 replies - 1 through 7 (of 7 total)

Aftabul Islam
(@aihimel)

4 years, 11 months ago

@deansm

Could you kindly provide more details with screenshots if possible.

Thanks

Thread Starter deansm
(@deansm)

4 years, 11 months ago

Hi Sure

Here are the links

https://ibb.co/tH2bZJ1
https://ibb.co/gSKMKrp

Basically I add the GTIN or any other value. Save changes and then it vanishes. I have disabled all other plugins but still the same. I think the post missing the EAN numbers posted 21 June has the same bug

Mrinal Haque
(@mrinal013)

4 years, 11 months ago

Hello @deansm ,

Please update CTX Feed to the latest version.

Thread Starter deansm
(@deansm)

4 years, 11 months ago

Hi

Updated the plugin but still the issue is there. Deactivated all other plugins but the issue remains.
Mrinal Haque
(@mrinal013)

4 years, 11 months ago
Hello @deansm ,

Can not reproduce the issue here. Would you please share the screenshot of this problem with issue reproduction steps?
- This reply was modified 4 years, 11 months ago by Mrinal Haque.
Plugin Author WebAppick
(@wahid0003)

4 years, 11 months ago

Please update the plugin to its latest version 4.4.10 and try again.

Plugin Author WebAppick
(@wahid0003)

4 years, 10 months ago

Hello @deansm

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot save GTIN on variable products’ is closed to new replies.

7 replies
4 participants
Last reply from: WebAppick
Last activity: 4 years, 10 months ago
Status: resolved