Cannot save table when using ipad safari

  • Resolved carriebradley

    (@carriebradley)


    10 years, 2 months ago

    Hi.
    When I am using Tablepress on my desktop MAC and on my iPad I can’t update straight away. I get this message

    Saving failed: AJAX call failed: error – Forbidden. Try again while holding down the “Shift” key.
    However, when I press the shift key on the MAC I can save it successfully.
    WHen I try on my iPad, I cannot, even when holding the shift key.

    Both times I’m using safari. I have zero tech knowledge but do you have a solution please? I’ve have just tried to do this at home.
    Thanks

    https://ww.wp.xz.cn/plugins/tablepress/

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  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    10 years, 2 months ago

    Hi,

    thanks for your post, and sorry for the trouble.

    Given that “Forbidden” part in the error message, this indicates that there’s some sort of server configuration issue involved. It appears that the server is somehow blocking the request, as it doesn’t like something in it.
    This is not related to using a Mac or iPad, it should be the same with all local environments.

    Can you maybe contact your webhost about this? They should be able to take a look at the server error log file, which could include information as to why the server blocked the request (it might be some firewall security rule or similar).

    Regards,
    Tobias

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