Cannot see dashboard

  • penuelscouts

    (@penuelscouts)


    14 years ago

    Recently logged into my site to add some content for first time in quite a while. I noticed it was showing some updates so ran them, but now when I try to log in the screen is either blank (on Safari, Firefox) or says “Server error
    The website encountered an error while retrieving http://www.penuelscouts.org.uk/wordpress/wp-admin/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.” (on Chrome).

    What have I done wrong, and what can I try to put it right?
    (www.penuelscouts.org.uk)

Viewing 7 replies - 1 through 7 (of 7 total)
  • kmessinger

    (@kmessinger)

    14 years ago

    Your log in and site seem fine. Do this occur after posting the log in information?

    Thread Starter penuelscouts

    (@penuelscouts)

    14 years ago

    Hi, yes – I enter my username & password and the resulting screen is as above.

    kmessinger

    (@kmessinger)

    14 years ago

    Using ftp or by logging in to your hosted account and using what ever file manager they provide, rename the plugins folder.

    Thread Starter penuelscouts

    (@penuelscouts)

    14 years ago

    That’s worked, thank you!

    Should I do anything else, or leave the plugin folder renamed?

    kmessinger

    (@kmessinger)

    14 years ago

    Change it back to the original and then one by one turn of plugins until you find the culprit. There is a chance that all will work once you rename the folder.

    Thread Starter penuelscouts

    (@penuelscouts)

    14 years ago

    Brilliant, all working now! Thanks very much for your help

    kmessinger

    (@kmessinger)

    14 years ago

    [edit]
    Too many windows open – this was meant for a different thread.

Viewing 7 replies - 1 through 7 (of 7 total)

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