Cannot select user under Personal info

  • Resolved zactoff

    (@zactoff)


    6 years, 7 months ago

    The dropdown list for selecting the User that the site represents when specifying that the site represents a Person, under Search Appearance, is only listing the first 10 users on the site (there are 3000+).

    I’ve tried disabling all plugins and switching to 2019 theme, same result, there are no console errors, only a violation warning relating to select2.full.min.js – “Added non-passive event listener to a scroll-blocking ‘wheel’ event.”

    Core and all plugins are at latest version. This happens on both live and staging versions of the site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amboutwe

    (@amboutwe)

    6 years, 7 months ago

    The drop down allows you to type a username to narrow the list and find the specific user you’re looking for.

    https://pasteboard.co/IxizDIr.png

    Thread Starter zactoff

    (@zactoff)

    6 years, 7 months ago

    -1

    MariusG

    (@marius_codeinwp)

    6 years, 7 months ago

    Hi @zactoff,

    Were you able to select your user account? If not, please give us more details on where you are getting stuck. Typing the first letters of the username should make it so that you do not need to scroll.

    We are looking forward to hearing from you.

    Thread Starter zactoff

    (@zactoff)

    6 years, 7 months ago

    I wasn’t, but a colleague was. Presumably something to do with my browser (Chrome) was preventing the dropdown from populating fully. I couldn’t give you any more details than I did in my initial post.

    MariusG

    (@marius_codeinwp)

    6 years, 7 months ago

    @zactoff thanks for letting us know, I’ll mark this ticket as resolved now.

Viewing 5 replies - 1 through 5 (of 5 total)

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