Cannot send with zero errors Mailpoet

  • ccomichael

    (@ccomichael)


    2 years, 3 months ago

    I migrated a wp site over to a new host. I attempted to use mail on my server and it wouldn’t allow sending that many emails. So I signed up for Amazon SES and everything looks great. The task scheduler says connection successful. No errors. but newsletter won’t go out. Can I manually force it or how can I resolve? Any help would be appreciated. 

    name: admin
    email: [email protected]
    PHP version: 7.4.3-4ubuntu2.19
    MailPoet Free version: 4.42.0
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: bd82a6ddce59b344**
    WordPress version: 6.4.3
    Database version: 8.0.36-0ubuntu0.20.04.1
    Web server: Apache/2.4.41 (Ubuntu)
    Server OS: Linux xyan-ubuntu 5.15.0-92-generic #102~20.04.1-Ubuntu SMP Mon Jan 15 13:09:14 UTC 2024 x86_64
    WP info: WP_MEMORY_LIMIT: 256M - WP_MAX_MEMORY_LIMIT: 256M - WP_DEBUG: - WordPress language: en_US
    PHP info: PHP max_execution_time: 300 - PHP memory_limit: 256M - PHP upload_max_filesize: 64M - PHP post_max_size: 64M
    Multisite environment?: No
    Current Theme: Newspaper (version 12.6.3)
    Active Plugin names: wp-missed-schedule-master/wp-missed-schedule.php, add-to-any/add-to-any.php, adrotate/adrotate.php, akismet/akismet.php, all-in-one-wp-migration/all-in-one-wp-migration.php, amp/amp.php, bad-behavior/bad-behavior-wordpress.php, bulk-move/bulk-move.php, capability-manager-enhanced/capsman-enhanced.php, classic-editor/classic-editor.php, classic-widgets/classic-widgets.php, duplicator-pro/duplicator-pro.php, embed-any-document/awsm-embed.php, ga-google-analytics/ga-google-analytics.php, google-analytics-for-wordpress/googleanalytics.php, insert-headers-and-footers/ihaf.php, jetpack/jetpack.php, js_composer/js_composer.php, mailpoet/mailpoet.php, multi-rss-reader-widet/Multi-RSS-Reader.php, print-my-blog/printmyblog.php, quick-pagepost-redirect-plugin/page_post_redirect_plugin.php, regenerate-thumbnails/regenerate-thumbnails.php, simple-image-widget/simple-image-widget.php, social-media-widget/social-widget.php, spam-comments-cleaner/spam-comments-cleaner.php, stop-spammer-registrations-plugin/stop-spammer-registrations-new.php, super-rss-reader/super-rss-reader.php, tako-movable-comments/tako.php, td-cloud-library/td-cloud-library.php, td-composer/td-composer.php, td-mobile-plugin/td-mobile-plugin.php, td-newsletter/td-newsletter.php, td-social-counter/td-social-counter.php, td-standard-pack/td-standard-pack.php, tuxedo-big-file-uploads/tuxedo_big_file_uploads.php, video-widget/video.php, widgets-on-pages/widgets_on_pages.php, wonderm00ns-simple-facebook-open-graph-tags/wonderm00n-open-graph.php, wp-gallery-custom-links/wp-gallery-custom-links.php, wp-image-size-limit/wp-image-size-limit.php, wp-mail-smtp/wp_mail_smtp.php, wp-polls/wp-polls.php
    Sending Method: AmazonSES
    Sending Frequency: 100 emails every 5 minutes
    MailPoet sending info: Send all site's emails with: current sending method - Task Scheduler method: Action Scheduler - Cron ping URL: https://city-countyobserver.com?mailpoet_router&endpoint=cron_daemon&action=ping - Default FROM address: [email protected] - Default Reply-To address: [email protected] - Bounce Email Address: [email protected]
    Total number of subscribers: 670
    Plugin installed at: 2023-01-16 21:15:17
    Installed via WooCommerce onboarding wizard: false

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Lynn J.a11n

    (@lynnjat7)

    2 years, 3 months ago

    Hi there @ccomichael,

    Thanks for reaching out to MailPoet support. I apologize for the delay, we are facing an unusually high level of support requests.

    I understand you’ve set up MailPoet to send with Amazon SES but it the emails are not actually being received, is that correct?

    Firstly, it looks as though you were running version 4.42.0 of MailPoet at the time of this post. It did have two known sending issues that affected some users. If you have not done so already, please upgrade to the latest version and re-test your sending to see if that resolves the issue.

    If not, can you share a screenshot of your MailPoet > Help screen on the “System Status” tab?

    In addition, can you share a screenshot of your MailPoet > Emails screen?

    And to confirm, were these manually created, one-time newsletters, or something more automated like a Post Notification email or an Automation workflow?

    Plugin Support Lynn J.a11n

    (@lynnjat7)

    2 years, 3 months ago

    Oh, one last thing, please check under MailPoet > Settings on the “Advanced” tab – scroll to the very bottom to the Logs area and click to “View Logs” to see if there are any error messages noted there – if so please share them on this thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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