Cannot set the time for automatic scanning

Resolved akaenot
(@akaenot)

5 years, 9 months ago

Не запоминает указанное время для для автосканирования. После сохранения настроек вместо указанного времени отображает прочерки.
————
Does not remember the specified time for autoscanning. After saving the settings, displays dashes instead of the specified time.

Plugin version: 2.54
WP 5.5.1

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author alexandergull
(@alexandergull)

5 years, 9 months ago

Hello.

We will check this and try to repeat the issue.

We will contact you within 2-3 workdays.

All the best,

Plugin Support sergecleantalk
(@sergecleantalk)

5 years, 8 months ago

Hello,

We’ve made some fixes. Please try the dev version:

https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip

Thread Starter akaenot
(@akaenot)

5 years, 8 months ago

No, after saving the settings, dashes are shown instead of the time “–:–“

Plugin Support sergecleantalk
(@sergecleantalk)

5 years, 8 months ago

Thank you. We continue finding a solution

SergeM
(@serge00)

5 years, 8 months ago

Thank you for waiting.
We have fixed the issue.
Please, reinstall the CleanTalk anti-spam from this archive:
https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
Did it help?

Thread Starter akaenot
(@akaenot)

5 years, 8 months ago

Yes, now it remembers the time, but scans not according to it, but when it wants

Plugin Support sergecleantalk
(@sergecleantalk)

5 years, 8 months ago

Thank you, we will check this once again

Plugin Support sergecleantalk
(@sergecleantalk)

5 years, 8 months ago

We working on the fix, but it may take up to 2-3 weeks.

Safronik
(@safronik)

5 years, 7 months ago

Hello,

Thank you for the feedback! We have fixed the problem.

Please reinstall the plugin following these steps:

1. Go to WordPress Administrator Panel —> Plugins.
2. Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
3. After the automatic page refresh find the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
4. Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
5. Go to Plugins —> Add New —> Upload Plugin.
6. Choose the downloaded archive and press “Install Now”.

Contact us if you have any questions.

Plugin Support sergecleantalk
(@sergecleantalk)

5 years, 7 months ago

Hello.

We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 10 replies - 1 through 10 (of 10 total)

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