Cannot setup Jetpack

Hi,

I’m very new to website development and I know very little about all of this. I originally created a WordPress.com site but then decided to move over to ww.wp.xz.cn. I then deleted my WordPress.com website and account.

Now that I have my site running on Bluehost using WordPress, I cannot setup Jetpack. After I click the setup button, I’m given two options: Continue with WordPress.com or Continue with Google.

If I choose WordPress.com, I cannot login because my account was deleted. Using the account recovery tool results in a do-loop of telling me to recover a lost password, which doesn’t work or website doesn’t exist and asks if it’s on ww.wp.xz.cn. The form never submit even when I supply all the necessary information. I haven’t found another way to contact anyone at WordPress.com because it appears you need an account to contact them. I even attempted to create a new account using the same information but it tells me the email is not available.

When I click Continue with Google and attempt to login using my gmail, I get the following message “An account with this email address already exists. Please log in using your WordPress.com email and password.”

How do I resolve this? Can anyone help?

Thanks,

Kelly

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