• Resolved wilbert schaapman

    (@wilbertschaapmancom)


    When i like to view the error log, i get an critical error?
    How to solve.
    /admin.php?page=postman_email_log

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    @wilbertschaapmancom

    Hi,

    Hope you are doing good.

    Please share Post SMTP diagnostic test report or let me know then PHP version and Post SMTP version you are using.

    Also, let me know which mailing service you are using with Post SMTP.

    Thanks

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    PHp 8.0.24
    Sendgrid aPI
    Postsmtp

    How to create a SMTP test report.
    If i do a test it will succeed, but earlier this morning i aget an error when sending a test (critcial error message)

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    Debug on gives no extra info on error?

    Plugin Support M Haseeb

    (@haseeb0001)

    @wilbertschaapmancom are you using the latest version of Post SMTP?

    Plugin Support M Haseeb

    (@haseeb0001)

    See the screenshot here for the diagnostic test report.

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    Looks like, i am able to see the log now?
    Myabe some colleque of you did somehting to the website, as i send an support reequest by the plugin either.

    Plugin Support M Haseeb

    (@haseeb0001)

    @wilbertschaapmancom

    Thanks yes let me talk with my senior team and check this issue, and will get share updates soon.

    Thanks

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    This morning the error is back and get an critical error.
    Please help.

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    this is the diagnostic report:

    Mailer: postsmtp
    HostName: taartentwist.nl
    cURL Version: 7.29.0
    OpenSSL Version: NSS/3.53.1
    OS: Linux cloud913.jdnt.nl 3.10.0-1160.15.2.el7.x86_64 #1 SMP Wed Feb 3 15:06:38 UTC 2021 x86_64
    PHP: Linux 8.0.24 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.0.2 nl_NL UTF-8
    WordPress Theme: Taartentwist
    WordPress Plugins: Gravity Forms, Rename wp-login.php, Akismet Anti-Spam, Classic Editor, Dashboard Sticky Notes, Disable Comments, Duplicator Pro, Elementor, Site Kit by Google, Gravity Forms Mailchimp Add-On, Limit Login Attempts Reloaded, Loco Translate, MainWP Child, Post SMTP, Really Simple SSL pro, Really Simple SSL, Rank Math SEO PRO, Rank Math SEO, Testimonials Showcase, Advanced Editor Tools (previously TinyMCE Advanced), User Switching, WebP Express, WP Login Branding, WP NextGen Gallery Search Pro, WP Super Cache, NextGEN Gallery
    WordPress wp_mail Owner: /var/www/vhosts/taartentwist.nl/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.1.10
    Postman Sender Domain (Envelope|Message): taartentwist.nl | taartentwist.nl
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 130 | 0
    Postman Email Log (Enabled|Limit|Transcript Size): Yes | 100 | 128
    Plugin Support M Haseeb

    (@haseeb0001)

    @wilbertschaapmancom

    Let me look into it, seems like its a plugin conflict and I need to reproduce this issue on my staging websites.

    Thanks

    Thread Starter wilbert schaapman

    (@wilbertschaapmancom)

    As this was very critical and all forms and orders didnot send anymore, i have isntalled other plugin, and all was working well again.
    thnaks for your help, but i skipped to other.

    Plugin Support M Haseeb

    (@haseeb0001)

    @wilbertschaapmancom

    Thanks for your response, in the future, if you use our plugin again then I will be available for guidance and help.

    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)

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