Cannot Submit Form

  • Resolved Alta

    (@shellardee)


    10 years, 9 months ago

    After submitting the form, I see the ajax loading gif and nothing else – no email, no confirmation message – nothing.

    WordPress can send email when users are registered. So, that part is working.

    With all plugins disabled, the same thing happend – loading gif and nothing else.

    I went through this page suggestions and still nogo.
    http://contactform7.com/setting-up-mail/#Contact_Form_7_Email_Issues

    I spent hours on this one bug and tried what I found in this forum, even changing the MAIL > Subject tab to something else – still nogo.

    Please help.

    Or, perhaps you have a recommendation for another plugin. But, this plugin came with the template that included the Cherry Framework template.

    Thank you in advance.

    https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    10 years, 9 months ago

    FAQ > The spinning arrow icon shows up once I submit a form, but then nothing happens.

    Thread Starter Alta

    (@shellardee)

    10 years, 9 months ago

    It seems that this is not resolved because I see many many folks with the same problem. It’s too bad this is so widespread with no resolution except to blame other plugins, programs, servers – anything but this plugin itself.

    Thread Starter Alta

    (@shellardee)

    10 years, 9 months ago

    To recap, their troubleshooting pages says,

    1. Hosting Issues – This is not the issue because the site sends email when new users are registered.
    2. Ensure proper return address is used – Ditto above.
    3. Your email may be treated as spam – Nope. See #1.
    4. Plugin or Theme Conflicts – contact form 7 came with theme. With all plugins that are not required by the theme disabled, the problem persists.
    5. Javascript Conflicts – – contact form 7 came with theme. With all plugins that are not required by the theme disabled, the problem persists.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    10 years, 9 months ago

    contact form 7 came with theme

    This explains a lot. You are using an irregular version of the plugin.

    Thread Starter Alta

    (@shellardee)

    10 years, 9 months ago

    Thanks for your response.

    I uninistalled the plugin and the reinstalled Contact Form 7.
    Still it doesn’t work – same symptoms.

    BTW – What do you mean, “irregular form”? Do you mean a “modified version”?

Viewing 5 replies - 1 through 5 (of 5 total)

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