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  • Hi
    Thanks for reaching out.

    It seems like you have not downloaded the V2 version.
    Can you please follow the steps below:

    1. Please de-activate and remove the existing Woo Discount Rules plugin (don’t worry, your rules and settings will be kept) 
    2. Please visit https://www.flycart.org/my-downloads and login to your account.
    3. You will see two plugins: “Woo Discount Rules PRO (Legacy)” “Discount Rules 2.0 PRO”.  
    4. Download these TWO plugins.  
    5. And install the TWO plugins and activate them  (Here is a guide as well: https://docs.flycart.org/en/articles/3798255-installation-discount-rules-2-0)

    Now you should get the V2PRO features.

    Kindly have a check and let us know if that helps!

    Thanks
    Team Flycart

    Thread Starter 5am5am

    (@5am5am)

    Would like to check is there any chance my client can retrieve the login from the license key? As the staff related has left already and the chance of getting the login information is slim, thanks~!

    Hi @5am5am

    We request you to create a support ticket with the purchase details so that one of our support engineers can have a check and assist accordingly.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)

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