Hello Robin,
Please do the following:
1. Open the web browser console (Press F12);
2. Turn on the email encryption option -> save the settings;
3. If any error appears in the browser console, copy-paste it here.
Thank you.
Hi there!
When I put a check in the box, I get the following message:
cleantalk-admin-settings-page.js:7 Uncaught TypeError: Cannot set properties of null (setting ‘checked’)
at HTMLInputElement.<anonymous> (cleantalk-admin-settings-page.js:7:75)
at HTMLInputElement.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.1.1:2:43064)
at y.handle (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.1.1:2:41048)
Thank you for the details.
Please give us 1-2 days for the investigations.
Could you, also roll-back to 6.0.1 version? Does the problem persist on this version as well?
You can download the 6.0.1 version from this link:
https://downloads.wp.xz.cn/plugin/cleantalk-spam-protect.6.0.1.zip
Thank you.
No problem.
I did a roll-back to 6.0.1 and the same error message came up in console.
I did not try using the feature before, by the way. I received CleanTalk’s mail describing the feature and decided to try it out.
Unfortunately, we couldn’t reproduce the error on our environment. We need some additional info about the issue.
Could you, please open a ticket in our support system?
https://cleantalk.org/my/support/open
Thank you.
