Hi @tewanwp,
If Optimole is not appearing in your WordPress plugins list, but you see it active in the sidebar, it might be due to a caching issue or a problem with the plugin installation. Here are some steps you can try to resolve this:
Clear Cache: Clear your site’s cache and any caching plugins you might be using. Also, clear your browser cache to ensure you’re seeing the most updated version of your site.
Check File System: Access your WordPress installation via FTP or your hosting file manager. Navigate to wp-content/plugins/ and check if the Optimole folder exists. If it does, you can manually delete the folder to remove the plugin.
Database Check: If the plugin folder is not present, there might be leftover database entries causing the issue. You can use phpMyAdmin to check your WordPress database for any entries related to Optimole in the wp_options table and delete them as described in the Complete Data Removal section of the documentation.
Reinstall and Uninstall: Sometimes reinstalling the plugin can help reset its state. Try downloading Optimole again, install it, and then proceed with deactivation and deletion through the WordPress dashboard.
If these steps do not resolve the issue, consider reaching out to your hosting provider for further assistance or checking for any server-side issues that might be affecting plugin visibility.
