Cannot update

  • Resolved webisro

    (@webisro)


    9 months, 3 weeks ago

    I am tring to update from 6.3.4 to 6.4.8 but i get the error “Update failed: The package could not be installed.”. I amusing the plugin on a wordpress.com Business plan with WordPress 6.8.2.

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Support mialewp

    (@mialewp)

    9 months, 3 weeks ago

    Hi @webisro,

    Thanks for reaching out. It seems the license key is not activating on that site.

    As you are using pro version, please reach out to us via ninjateam.org/support, we will priority check it for you.

    Best regards,

    Mia

Viewing 1 replies (of 1 total)

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