Cannot Upload Plugins

  • Resolved gladiator121

    (@gladiator121)


    6 years ago

    Hi,

    I’am not able to install or delete plugins in my website. I am also cannot update the plugins.

    When I hover over “Plugins” in my setting tab, i do not get any options to add a new plugin. See screenshot:
    https://ibb.co/sjr9xcc

    I am not able to update plugins also or delete.

    I tried all of these solutions :
    1)changed my theme to the default one
    2)deactivated all the plugins
    3)increased the PHP memory limit to 256
    4)Checked if i’m in administrator account or editor – i’m in admin role
    5)tried to connect directly to /wp-admin/plugin-install.php – and this lead me to an error “Sorry, you are not allowed to access this page.”

    any help would be appreciated.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • kaushalsheth

    (@kaushalsheth)

    6 years ago

    Check file permissions of the WordPress

    Changing File Permissions

    If issue still persists, check error log file and you will find errors related to this issue

    Thread Starter gladiator121

    (@gladiator121)

    6 years ago

    After a very long and deeply investigate, the problem was with wp-config.php file

    2 lines of code was causing the problem,
    define(‘DISALLOW_FILE_EDIT’, true);
    define(‘DISALLOW_FILE_MODS’, true);

    when i switched them to false, the problem was resolved.

    Thank you so much.

    kaushalsheth

    (@kaushalsheth)

    6 years ago

    Awesome. I also learnt something new today 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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