Cannot use the Wizzard

  • Resolved tgundo2003

    (@tgundo2003)


    6 years, 1 month ago

    I installed EmbedPlus, put in the API. When I go to run the wizard I get this message:

    stpaulgrantpark.net refused to connect.

    I contacted WP support, they can log and it works fine for them!

    I have tried 2 different computers, and also incognito mode (I run chrome). Support was running Chrome.

    Any ideas?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tgundo2003

    (@tgundo2003)

    6 years, 1 month ago

    I have tried another internet connection with a different ISP, that didn’t help. I Tried Firefox, it doesn’t give me that error but it doesn’t work either, it just stays a white box. Tried on a Mac, Safari doesn’t work at all with blocks editor apparently so that is not an option.

    Still looking for some help. Thanks!

    Plugin Author embedplus

    (@embedplus)

    6 years, 1 month ago

    Perhaps you can send us an email given that we’d need sensitive information to investigate. See the support tab of the plugin for that address.

    Plugin Author embedplus

    (@embedplus)

    6 years ago

    Hello?

Viewing 3 replies - 1 through 3 (of 3 total)

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