cannot verify site kit

  • Resolved fc338339

    (@fc338339)


    4 months, 2 weeks ago

    Dear sir,
    our website : recyclingfund.hk
    we have temporary deactivate site kit and now activate it back, however
    when site kit need us to login, we use our previous gmail account : [email protected] with correct password, but it keep on disable to login and even temporary block our login !

    the [email protected] we can actually login and go to the google analystic page, while this period of time the data is zero, that’s why we urgently acitviate back the site kit (without success at the verify status)

    are there any other way to verify our account : [email protected] ?

    Thanks for your kind attention

    Fion
    Administrator of recyclingfund.hk

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fc338339

    (@fc338339)

    4 months, 2 weeks ago

    Dear sir,
    we cannot receive any email for unlock the [email protected]
    then problem back to we cannot vertify the google site kit
    please unlick this email address for our recyclingfund.hk a.s.s.p

    Thanks for your kind attention

    Fion
    9320 4109

    Plugin Support Adam Dunnage

    (@adamdunnage)

    4 months, 2 weeks ago

    Hello @fc338339, thanks for reaching out and sorry to hear you’re having issues with verifying your Google account. I’d be happy to help on the Site Kit side of things for you. To better understand your issue and dig deeper, please could you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Do you see any error or warning messages when this happens? And is this happening at the Site Kit setup stage when selecting your Google account?
    3. A screenshot or recording to help us see the exact issue you are seeing. This would be very helpful if possible.

    Once you have shared the information above I can take a further look into this for you and suggest a solution or some next steps for you to take. Let me know if you have any questions.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    4 months, 1 week ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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