#CANNOT_MIX_CURRENCIES error

  • Resolved Henry

    (@henrybaum)


    8 months ago

    We have this error:

    Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/api/rest/reference/orders/v2/errors/#CANNOT_MIX_CURRENCIES PayPalGateway.php:585 CANNOT_MIX_CURRENCIES CANNOT_MIX_CURRENCIES
    OrderEndpoint.php:367 Order status changed from Pending payment to Failed.

    Previously we had a currency conversion error when the currency was changed via Ajax, but we’ve since switched to a currency switcher that reloads the checkout. We use the Aelia currency switcher.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian Syde

    (@inpsydekrystian)

    8 months ago

    Hello @henrybaum

    I remember your setup from before, and it was working fine back then when I was testing this.

    There may still be a timing issue where the PayPal order is created in one currency, but the WooCommerce checkout switches to another before the final call. This usually happens if the currency is changed right before submitting the order, or if another plugin modifies the cart/session currency mid-request.

    Can you confirm if this can be reproduced consistently or if it happened only once?

    If it is reproducible, please also let me know.

    Kind Regards,
    Krystian

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    6 months, 1 week ago

    Hello @henrybaum

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved.

    If you have any further questions or encounter a new issue, feel free to open a new thread or submit a ticket through our service desk. Please include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)

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