Can't access 2nd multisite dashboard

  • Resolved samuelthomson

    (@samuelthomson)


    14 years, 3 months ago

    Hello, I have read a huge number of posts about domain-based multisites including this one which seems to describe my problem:
    http://ww.wp.xz.cn/support/topic/cant-get-to-dashboard-of-addon-subdomain-multisites?replies=17

    I have also read and followed the ottopress instructions for domain mapping but its still not working for me.

    Basically I have set up a multisite network so I can personally operate two separate blogs, accessible via different domain names. I can visit both of these sites’ frontend pages fine, but I can’t access the dashboard for the secondary site. As described in the link above, I simply keep getting the “login” page when I enter the correct login details.

    I am sure I am doing something wrong with the DNS configuration, but I cant work out what. Other errors could exist in the “.htaccess” file or the “wp-config” file. I admit that I only understand about 20% of what these files do.

    I have also read this suggesting that my hosting company will have to change the “vhost” file:
    http://ww.wp.xz.cn/support/topic/cant-access-2nd-dashboard-on-new-network-installation

    Aditional info:

    My first, initial WordPress installation is installed to the “public_html” directory of my hosting account with the name “www.domain.org”. I have a parked domain with the same hosting company called “www.domain.info” and this is the domain/site URL for the second (multisite) blog.

    I appear to have 3 DNS records for domain.info of the form:
    “*”, “A-address”, “hosting IP address”
    “www”, “C-NAME”, “parked.hosting.com”
    “@”, “C-NAME”, “parked.hosting.com”

    I have the domain mapping plugin installed and have tried to follow the tutorial at: http://ottopress.com/2010/wordpress-3-0-multisite-domain-mapping-tutorial/

    However, my problem persists. I have some notion that the following semi-mystical sentance is the one that I’m getting stuck on:

    “Note that if you didn’t get the domain pointed at your server before doing this, then your site will instantly vanish from the realm of mortal man”.

    Can anyone please suggest how I might be able to solve this?

    sam

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter samuelthomson

    (@samuelthomson)

    14 years, 3 months ago

    I don’t know if this is relevant, but it is certainly unexpected.

    If I set up a domain mapping from my “network admin” dashboard with the details of my 2nd site, by entering:
    Site ID: 2
    Domain: Domain.info

    Then suddenly everything redirects to my first site, by which I mean that entering “domain.info” (2nd site)as a URL redirects to “domain.org” (1st site)and entering in my login details for the “domain.info” dashboard logs me into the “domain.org” dashboard.

    Also, if I go to Network Admin>>Sites, there is nothing listed under the “mapping” column for either site.

    Does this sound relevant?

    Thread Starter samuelthomson

    (@samuelthomson)

    14 years, 3 months ago

    Hello, I recently had to re-phrase this question for my hosting provider and I thought I’d post it here in case it makes my issue any clearer. I’d still really apreciate any help that anyone can offer on this. Its probably obvious but I’ve read as many other posts on the same topic as I could find and I still haven’t got there

    I have a wordpress blog hosted in the “public_html” folder of “domain.org”. There is an option with wordpress to expand this blog into something called a “multisite”, which I have done (or at least tried to do, following step-by-step instructions and everything). From what I understand, a multisite uses a single database, a single “wp-config.php” file etc, but otherwise appears from the front end to be 2 (or more) separate blogs that can each have different content/themes/etc. Each blog is maintained through a separate wordpress “dashboard” and you can link each separate blog to a different URL.

    Currently, I *believe* I have the primary, original blog linked to the URL “domain.org” and the secondary blog linked to “domain.info”. If you access these URL’s hopefully you will see that they display different content, as intended.

    However, the problem I’m expereiencing is with the “dashboard” for the secondary blog. WordPress sites require the blogger to log into their dashboard to write posts and edit the wordpress theme etc. I can log in to the “dashboard” for the original blog via “domain.org/wp-admin” . However, when I try to log into the dashboard for my secondary blog via “domain.info/wp-admin”, the login page can’t seem to find my database, or whatever it uses to access my dashboard. It seems to acknowledge that my login details are correct (which they are), but it basically just refreshes the login screen.

    As I have said, the front ends of the 2 different blogs seem to relate to the two different URL’s as intended. The problem seems to be with the secondary blog’s “dashboard” login page being able to find the database (or whatever it uses to send me to my dashboard).

    One solution that I have seen for similar problems (like http://ww.wp.xz.cn/support/topic/cant-access-2nd-dashboard-on-new-network-installation), is to change the “vhost.conf” file. Essentially I am trying to find out whether the solution lies with wordpress or with the web hosting. I was hoping that you could tell me whether there is anything obvious on the hosting side that might be getting in the way of what I’m trying to do, whether this is my DNS configuration, or domain redirection or possibly something like the vhost file mentioned above.

    If I can provide any more information on this, or explain more about what I’m trying to do, please let me know.

    sam

    Ron Rennick

    (@wpmuguru)

    14 years, 3 months ago

    Editing your site and changing the URL gives unpredictable results. Put the site(s) URL(s) & other settings back to the way they were.

    Thread Starter samuelthomson

    (@samuelthomson)

    14 years, 3 months ago

    Amazing! Thanks very much, that seems to have totally helped me out.

    If it helps anyone else, I did the following:

    1. Log in to my initial (first) wordpress site that has the “multisite” feature set up and the “WordPress MU Domain Mapping” plugin installed:

    1. Go to “my sites”>>”network admin”>>”sites”
    2. Deleted all sites apart from the first, initial site
    3. Added a new site with the “site address” as “portfolio.domain.org” and title as “portfolio”(everything else I left as default)

    4. Logged into my hosting account Cpanel and DELETED the “redirect” entry for my parked domain,”domain.info”(this was previously redirecting to “domain.org”, it now doesn’t redirect anywhere)
    5. Still in my Cpanel, set up a subdomain entry for “portfolio.domain.org”

    6. Went back to my main wordpress dashboard, went to “my sites”>>”portfolio”>>”dashboard”
    7. Logged in to my dashboard!
    8. Went to “tools”>>”domain mapping” (still in the secondary site’s dashboard)
    9. Entered “domain.info” in the text field and checked the “Primary Address” button, then clicked “ADD”
    10. Checked the URL, and “domain.info” still points to my secondary blog.

    Again, thankyou very much. I’m not exactly sure how many things I previously had going wrong, but it now seems to work fine!

    marisaporter

    (@marisqa)

    14 years, 2 months ago

    Hi samuelthomson,

    These are the steps I’m hung up with:
    4. Logged into my hosting account Cpanel and DELETED the “redirect” entry for my parked domain,”domain.info”(this was previously redirecting to “domain.org”, it now doesn’t redirect anywhere)
    5. Still in my Cpanel, set up a subdomain entry for “portfolio.domain.org”

    I don’t necessarily have a redirect entry – but I do have a parked domain? Do I need to remove this?

    Do I need to edit my DNS zone settings again?

    How do you set up a subdomain entry?

    Thanks.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    14 years, 2 months ago

    marisqa – Parked and redirect aren’t the same thing.

    Check with your host (and BTW, this is a resolved topic, so you should make a new one for yourself).

    marisaporter

    (@marisqa)

    14 years, 2 months ago

    OK. There’s the new topic:

    http://ww.wp.xz.cn/support/topic/cant-map-domains-for-multisite-install?replies=1#post-2687682

    I know that directing is not the same thing as parking. I asked you if I needed to unpark the domain.

    I’m trying to ask these questions to hostmonster, but they say check the wordpress forums! Argh. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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