Can’t Access Admin

  • hmbaxharm

    (@hmbaxharm)


    5 years, 11 months ago

    Hi ! I was messing with my HTTP / HTTPS settings and can no longer access the Admin. When I visit the admin site in any browser, I get the error ‘Secure Connection Failed.’ Thank you for any assistance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    5 years, 11 months ago

    Hi there!

    It looks like it might be redirecting to the HTTPS protocol. It might be a plugin doing that or maybe a wp-config setting. I looked up the headers and saw

    
$ curl -I http://yoursite/wp-admin/
HTTP/1.1 302 Found
Server: Apache/2.4
Cache-Control: no-cache, must-revalidate, max-age=0
Content-Type: text/html; charset=UTF-8
Date: Mon, 29 Jun 2020 14:18:11 GMT
Location: https://yoursite/wp-admin/
X-Redirect-By: WordPress

    If you have SFTP connection you might be able to deactivate those by renaming the plugins folder temporarily. First thing that sort of came to mind was a security plugin or one that forces SSL. Seems the certificate may not be set up just yet maybe? Thinking out loud a little on that one.

    Either way hope you can find the solution

    corrinarusso

    (@corrinarusso)

    5 years, 11 months ago

    Revert your site back.
    Try this process :
    https://ww.wp.xz.cn/support/topic/cant-acces-wp-admin-after-changing-to-ssl-no-stylesheet/#post-13045861

    Thread Starter hmbaxharm

    (@hmbaxharm)

    5 years, 5 months ago

    When I made this change, I certainly didn’t understand what I was doing but now I realize that the cert is definitely not set up yet.

    I’m hosted with Laughing Squid so I don’t really have access with an SFTP connection or to the server.

    Probably a noob question, but would Laughing Squid be able to help with this ? Since they host the site ?

    corrinarusso

    (@corrinarusso)

    5 years, 5 months ago

    Definitely – you pay for it, use it!

    https://laughingsquid.zendesk.com/hc/en-us/requests/new

Viewing 4 replies - 1 through 4 (of 4 total)

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