Cant Access Admin Area – Critical Error

  • Resolved yavuzyayla

    (@yavuzyayla)


    4 years ago

    Hello,

    Today I’ve gotten this message in my admincp

    View post on imgur.com

    Block Editor Booster You need to install & activate Otter Pro to continue using Block Editor Booster. Install & Activate

    However, when I click on “Install & Activate” a critical error occurs:

    View post on imgur.com

    How am I going to update this plugin when I can’t access this section?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    4 years ago

    Hey @yavuzyayla,

    That’s unusual. Would it be possible for you to contact [email protected] with the link to this thread so we could try to debug this issue? Thank you!

    Thread Starter yavuzyayla

    (@yavuzyayla)

    4 years ago

    I’ve send you the details as well as allowed the Parrot to do his thing (:

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    4 years ago

    Hey @yavuzyayla,

    I wasn’t able to find your email there. Can you let me know the subject or the name you use in your email?

    Thank you!

    Thread Starter yavuzyayla

    (@yavuzyayla)

    4 years ago

    I’m a bit of a loss here Hardeep,

    My client send me the e-mail adress with I forwarded you which he purchased the plugin. Do you have that now?

    Isn’t that valid, or you don’t have this e-mail in your system at all?

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    4 years ago

    Hey @yavuzyayla,

    Found it there, thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cant Access Admin Area – Critical Error’ is closed to new replies.