Cant access Jetpack Dashboard

  • abranger

    (@abranger)


    9 years, 8 months ago

    Since I haveinstaled the new wordpress, I can’t access the Jetpaack admin panels. It also doesnt seem to be functioning properly to the public either. I Have tried uninstalling and reinstalling, and making sure there was plenty of memory allocated and still get the 500 error message.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ryan C.

    (@ryanc413)

    9 years, 8 months ago

    Hi there! Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can contact us using the form here:
    http://jetpack.com/contact-support/

    Please make sure to include a link to this thread in your message. Thanks!

    Thread Starter abranger

    (@abranger)

    9 years, 8 months ago

    guardianofvalor.com

    Ryan C.

    (@ryanc413)

    9 years, 8 months ago

    Thanks for the link! It looks like Jetpack is properly connected on your site at the moment.

    Are you still experiencing trouble? If so, the next thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
    http://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

    You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

    If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Sixteen) and trying again.

    Please let me know about the above, and we can go from there!

Viewing 3 replies - 1 through 3 (of 3 total)

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