Can’t access- not working

  • Resolved peoniesforspring1

    (@peoniesforspring1)


    1 year, 1 month ago

    Hello,

    When I create a link. The link just takes me to my website wihtout access. Even when I tried with a new email. I would like to keep using your plugin but this is really frustrating

    thanks for your help

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    1 year ago

    Hi @peoniesforspring1 ,

    Thank you for contacting us!

    Sorry to hear about your experience. If you’ve created the temporary login, it should be working fine. Could you please share a screenshot of your configuration settings? This will help me check if anything is misconfigured.

    Any additional information you can provide will help me debug the issue more effectively.

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    1 year ago

    Hi @peoniesforspring1,

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!
    Have a great day ahead.

    Thread Starter peoniesforspring1

    (@peoniesforspring1)

    1 year ago

    Hi,

    Thanks for your response. Yes, I still need help. This is a screenshot. https://prnt.sc/p6y8_MtozxOI As mentioned, when I click the copy link icon and paste the link it directs me to my page (without granting me access to the backend).

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    1 year ago

    Hi @peoniesforspring1 ,

    Thanks for the update and for sharing the screenshot.

    That’s strange. It looks like the login link is being generated correctly, but something—possibly a firewall, security setting, or another plugin—might be blocking access to the backend and redirecting you to the front page instead.

    To investigate this further, please reach out to our support channel, and kindly mention this thread URL when contacting us. We’ll take it from there and help you resolve the issue.

    Looking forward to assisting you further.

    Thanks again!

    Thread Starter peoniesforspring1

    (@peoniesforspring1)

    1 year ago

    sure- done

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    10 months, 3 weeks ago

    Hi @peoniesforspring1,
    Hope you’re doing great.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!
    Have a great day ahead.

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    4 months, 3 weeks ago

    Hi @peoniesforspring1,

    Since we haven’t received a response in a while, I’m closing this thread for now. Please feel free to reopen it if you still have any issues or questions related to the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you!

    Plugin Support Shubhanshu Kandani

    (@shubhanshukandani)

    4 months, 3 weeks ago

    Hi @peoniesforspring1,

    Since we haven’t received a response in a while, I’m closing this thread for now. Please feel free to reopen it if you still have any issues or questions related to the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

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