Can’t access site admin

  • Sipho Ncube

    (@msilicon)


    1 year, 4 months ago

    Im no longer able to login to my website due to this error below: There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. How else can I gain back access or fix the errors in the backend?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Vijay Raval

    (@vijayraval)

    1 year, 4 months ago

    Hello @msilicon ,
    Enable Debugging
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    This will log errors to the wp-content/debug.log file. Check the log for any error messages, which can help identify the cause.

    Moderator threadi

    (@threadi)

    1 year, 4 months ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://ww.wp.xz.cn/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t access site admin’ is closed to new replies.

Tags