can’t access WP-admin after plugin update

  • Resolved bigredthai

    (@bigredthai)


    8 years, 8 months ago

    After plugins updated i cannot access wp-admin page on my website, i get this message:

    Warning: require_once(/home/lachica/public_html/wp-content/plugins/photo-gallery/update/bwg_update.php): failed to open stream: No such file or directory in /home/lachica/public_html/wp-content/plugins/photo-gallery/photo-gallery.php on line 1761

    Fatal error: require_once(): Failed opening required ‘/home/lachica/public_html/wp-content/plugins/photo-gallery/update/bwg_update.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/lachica/public_html/wp-content/plugins/photo-gallery/photo-gallery.php on line 1761

    please help

Viewing 1 replies (of 1 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 8 months ago

    Greetings, @bigredthai!

    We are terribly sorry about the inconvenience! These errors mean the files of Photo Gallery plugin were not updated correctly. Luckily, there’s an easy fix for this.

    1. Download the installation file of Photo Gallery plugin and unzip it. You will have /photo-gallery folder.
    2. Please access your website files via FTP connection. You can use FileZilla.
    3. Go to /wp-content/plugins/ directory, and replace current /photo-gallery folder with the one you just unzipped.
    4. Afterwards, access WordPress admin your website, go to Plugins page and Activate Photo Gallery.

    Let us know if this helps.
    Thanks! Have a wonderful day!

Viewing 1 replies (of 1 total)

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