Can't access WP admin page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    10 years, 3 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    budsparhawk

    (@budsparhawk)

    10 years, 3 months ago

    I have been using TwentyEleven for years and decided to finally hit the upgrade button. Nothing changed but when I tried to get to “site admin” I got this: Fatal error: Call to undefined function wp_unslash() in /home/budsparhawk/budsparhawk.com/wp-admin/menu.php on line 159.

    How do I fix this?

    Thread Starter aaronrosell

    (@aaronrosell)

    10 years, 3 months ago

    @tara, I just wanted to hop in and thank you for pointing me toward a solution that worked beautifully. I’ve never accessed my WordPress back-end via FTP server before, but just in case anyone else runs into this, here’s what I did:

    1. I referred to this awesome article for instructions on disabling all my WordPress plugins via FTP.

    2. On Mac OS X Yosemite 10.10.5, I downloaded FileZilla as a well-recommended FTP client.

    3. Because a freelance web developer initially set up our site on Bluehost, I first needed to hop into Bluehost and make myself an FTP account with my own access credentials. I followed Bluehost’s instructions for that.

    4. I subsequently followed Bluehost’s instructions for getting FileZilla set up on Bluehost.

    5. Finally, I looped back to my original instructions:

    • Using FileZilla, I navigated to the /wp-content/ folder and renamed the ‘plugins’ folder to ‘plugins.deactivate’. This immediately disabled 100% of my WP plugins, restoring access to my WordPress admin back-end.
    • I changed the folder title back to ‘plugins’, which kept all the plugins deactivated in WordPress but allowed me to continue navigating the back-end normally.
    • I ran all the available plugin updates through the usual WP interface and, once the updates were finished installing, I reactivated all of them. That did the trick, and everything is once again operating at 100%.

    As it turns out, just one of my plugins had a sour update earlier last week, and that was enough to cause my WP admin back-end to stop functioning entirely. Disabling plugins via FTP, running updates, and reactivating was enough to get past it.

    Thanks, Tara!

    Moderator t-p

    (@t-p)

    10 years, 3 months ago

    You are welcome 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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