can’t activate 2FA

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    2 years, 10 months ago

    Hi @hwa01,

    If the times appear to be correct for “Server Time”, “Browser Time” and “Corrected Time” at the bottom of Wordfence > Login Security, I would certainly try a different authenticator app such as Authy or Google Authenticator.

    Even if this isn’t your permanent preference, we have sometimes seen apps fail where others don’t so it’s a good test to see whether the discrepancy lies elsewhere.

    Thanks,
    Peter.

    Thread Starter hwa01

    (@hwa01)

    2 years, 10 months ago

    Thanks Peter

    It works with Authy – funny thing is I have another WP / wordfence where it works on MS Auth.

    thanks again 🙂

    Plugin Support wfpeter

    (@wfpeter)

    2 years, 10 months ago

    No worries @hwa01, always happy to help!

Viewing 3 replies - 1 through 3 (of 3 total)

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