can’t activate cloudinary | ww.wp.xz.cn

Resolved matteo raggi
(@whichtransfers)

7 years, 9 months ago

Hi, I am hosted on fastcomet with php 7.0.30, I followed this page for the activation:
https://support.cloudinary.com/hc/en-us/articles/360012801151-Installing-the-Cloudinary-WordPress-Plugin
but then after doing copy and pate of my persona cloudinary://api_key:api_secret@cloudname (that I get from my cloudinary dashboard) then I click UPDATE SETTINGS and I get no answer, no error, and no confirmation, just the text field clean like before.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Author Cloudinary
(@cloudinary)

7 years, 9 months ago

Hi @whichtransfers

This might require us to take a closer look at your specific environment in order to further help.

Could you open a request with [email protected] detailing your use case?

Specifically, if you could share the WP version, and the plugin version it would help us in pinpointing this.

It might also be useful to share a video of what exactly you are seeing on your end.

Thanks.

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Cloudinary
Last activity: 7 years, 9 months ago
Status: resolved