Can’t activate plugin

  • Resolved jazzmavericks

    (@jazzmavericks)


    5 years, 1 month ago

    Hi folks – for some reason I can’t activate the plugin anymore? I’ve had it running on our site fine for a year, but suddenly it won’t activate in our list of plugins. I’ve tried removing it and reinstalling, but it still won’t activate – any ideas?

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  • Saroj Shah

    (@wpeverestsupportrep)

    5 years, 1 month ago

    Hi @jazzmavericks

    Thanks for reaching out, sorry to hear you are experiencing issues.

    Are you on the latest versions of WordPress and PHP and do you see any error or warning messages on top of the page when trying to activate the plugin?
    Also, are you using any caching plugin.

    Regards!

    Saroj Shah

    (@wpeverestsupportrep)

    5 years, 1 month ago

    Hi @jazzmavericks

    Since I haven’t heard from you from few days, I am going to mark this ticket as Resolved. Please let me know if you have any questions.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)

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