Can’t activate plugin

  • Resolved andrencruzg

    (@andrencruzg)


    2 years, 7 months ago

    After updating the eventin pro plugin the website gets error (Sorry, you are not allowed to access this page.) and can’t access the website anymore. Please HELP!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    2 years, 7 months ago

    Hi,
    Will you be able to login to the dashboard when this happens? If you may follow the pinned post and provide us the temporary access, we might check why this happens on your site.
    Regards

    Thread Starter andrencruzg

    (@andrencruzg)

    2 years, 7 months ago

    After I activate the plugin I can’t access the dashboard anymore. Only via the hosting. After deactivating it, you can access the wp-admin normally. I created the

    • This reply was modified 2 years, 7 months ago by andrencruzg.
    pinakinpatel

    (@pinakinpatel)

    2 years, 7 months ago

    Hi @andrencruzg this is a public forum try and not place your password on your replies.

    • This reply was modified 2 years, 7 months ago by pinakinpatel.
    Thread Starter andrencruzg

    (@andrencruzg)

    2 years, 7 months ago

    That was a doubt I had. I wasn’t sure if this post would only be seen or not by the plugin support. Cheers!

    Plugin Support A Zaman Sagor

    (@azamansagor)

    2 years, 7 months ago

    We have solved your issue. The Eventin plugin was deactivated on your system, and there was an existing folder with the same name. After removing the existing folder and reinstalling the plugin, the issue is solved.
    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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