can’t activate Web Application Firewall

  • Resolved nicopointcom

    (@nicopointcom)


    8 years, 9 months ago

    Hello,

    Can’t activate the Wordfence Web Application Firewall :

    message error :
    The changes have not yet taken effect. If you are using LiteSpeed or IIS as your web server or CGI/FastCGI interface, you may need to wait a few minutes for the changes to take effect since the configuration files are sometimes cached. You also may need to select a different server configuration in order to complete this step, but wait for a few minutes before trying. You can try refreshing this page.

    looked in the php/user.ini to add manualy the code “auto_prepend_file etc…”
    the code is already inside.

    called my host, tried all the web server’s configuration ; apache, litespeed, nginx etc
    same issue

    what can i do please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • wfyann

    (@wfyann)

    8 years, 9 months ago

    Hi @nicopointcom,

    In order to make sure which Firewall setup you should be using:

    • Go to the Wordfence Tools page
    • Click the Diagnostics tab
    • In the Other Tests section (near the bottom of the page), click the link that reads “Click to view your system’s configuration in a new window“. This will open a Wordfence System Info page

    Check the Server API field. Is it consistent with the parameter which is “Recommended based on our tests“?

    The issue could also be caused by the .user.ini file not being processed correctly.

    Could you also please confirm the PHP version you’re running?

    wfchloe

    (@wfchloe)

    8 years, 8 months ago

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

    Thread Starter nicopointcom

    (@nicopointcom)

    8 years, 8 months ago

    Hello,

    I apologize if i did’nt reply, i totally forget.
    Unfortunately for a bug security reason i had to remplace this plugin by anotherone three weeks ago.
    Then this case can be closed (i understood thats your new update had fixed that).

    I keep an eye on your great plugin for the futur in any case.
    Thanks for your job.

    Best,
    Nico

Viewing 3 replies - 1 through 3 (of 3 total)

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