Can’t active the plugin after install

  • Resolved shahidul34

    (@shahidul34)


    9 months, 2 weeks ago

    When I install and try to active the plugin the it show this error – Plugin could not be activated because it triggered a fatal error.

    What I should do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dhruv

    (@dpandya)

    9 months, 2 weeks ago

    Hello @shahidul34,

    Sorry to hear you’re running into this issue. A “fatal error” during activation usually means there’s either a conflict with another plugin/theme or a missing requirement on the server.

    To help us investigate, could you please share:

    • The exact error message you see.
    • Your WordPress and PHP version.
    • (If possible) a screenshot of the error.

    It would also help if you could enable WordPress debugging by adding the following lines to your site’s wp-config.php file (if not already present):

    define( 'WP_DEBUG', true );
     define( 'WP_DEBUG_LOG', true );
     define( 'WP_DEBUG_DISPLAY', false );

    After that, try activating the plugin again and check the wp-content/debug.log file for details on the error. If needed, you may share the debug.log with us via our support portal.

    You can reach our support team here: https://ultimateelementor.com/contact/ → click on Free Support and our team will be happy to assist further.

    Looking forward to your update so we can help get this resolved.

    Best regards,
    Dhruv – Brainstorm Force Team

    • This reply was modified 9 months, 2 weeks ago by Dhruv.
    Thread Starter shahidul34

    (@shahidul34)

    9 months, 1 week ago

    Hi, Thanks for your reply. After long investigation I had fixed the issue. There was a confliction with “Page Builder Widget Pack” plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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