Can’t activte WP staging

  • Resolved tosizz

    (@tosizz)


    6 years, 9 months ago

    When WP staging has installed succesfully and i try to activate it nothing happens, no errors. When i try to uninstall it i get an error saying there is an technical issue with the website. I then tried to unistall it with filemanager (which worked) but i get the same result when i install it again. Can’t activate. I have checked all the compatibility and it should work but it doesn’t.

Viewing 1 replies (of 1 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    6 years, 9 months ago

    Hi @tosizz

    I am sorry to hear about your issue.

    Please enable the WordPresss debug.log file on the live site, try to install again WP Staging and then send me the debug.log file here or to the mail address support [at] wp-staging.com (Mail is recommended for security purposes).
    It should contain the exact error which is preventing your site from installing wp staging.

    How to activate the debug log and where to find the debug.log:
    https://wp-staging.com/docs/enable-wordpress-debug-log-mode/

    If you are not able to follow the steps or if you are still uncertain how to activate the debug mode I can offer you to do that for you you can also contact me directly via mail.

    Cheers
    René

Viewing 1 replies (of 1 total)

The topic ‘Can’t activte WP staging’ is closed to new replies.